Magic Apron TB

D31 – Start of Customer Experience Joruney

Entry customer impact – CX journey start, first touchpoint; drives store sales + LTSA.

Assoc profile – Techy, capable of multi-tasking, but need better tools to address below challenges.

D31 – Current Challenges

Unable to Guide Trip – Shoppers, especiall those with long purchase lists, want time-saving guidance in store. Today Assoc can only give directions, not a well-planed path plan.

Cannot Up-Engage Effectively – Up-Engagement demands experience; While SM has this expertise, D31 Assoc need tools to access it. Up-Engagement at trip start could generate sales, leads, or measurements, all of which are vital to Store Pulse.

Unable to Handle Merch Q&A – Flex/under-staffing in store → D31 Assoc are often subbed in to answer, risk of revenue opportuinty loss when incomplete or subpar responses.

Magic Apron TB & Localized Prompt Wizard

Magic Apron, HomeDepot’s LLM, opens new ways to resolve these challenges.

The purpose of stack is to create effective prompts for use with Magic Apron, and then convert the AI’s output into a Route Map format.

Loc: Entrance, Next to D31

• Features:
  • Touchscreen Computer with Keyboard
  • Wi-Fi Guest connection, only!
  • Local printer (for printing Route Map)

Input: by D31 Assoc

Assoc: 

“Hi there. Want to see how our AI can map out the best solution for your project—right here in the store?”

Setting (per the Store Manager’s direction)

• Key Settings:
  1. Store weekly push
  2. Local building codes
  3. Local weather profile (e.g., wildfire warnings).
  4. Up-engagement strategies

example Store_Setting.json

{
  "store_id": "8949",
  "zip": "92064",
  "1. "store_weekly_push": [
    {"sku": "100123456", "name": "Pressure-Treated Wood Post 4x4x8"},
    {"sku": "100456789", "name": "RYOBI 18V ONE+ Cordless Drill/Driver Kit"},
    {"sku": "100567890", "name": "Westinghouse 9500DF Dual Fuel Portable Generator"},
    {"sku": "100678901", "name": "Toshiba 12000 BTU Portable Air Conditioner"}
  ],
  "2. local_weather": {
    "condition": "hot_dry, wildfire hazard",
    "recommendations": [
      "Use outdoor-rated adhesives and corrosion-resistant fasteners",
      "Apply UV-resistant exterior stain to prolong material life",
      "Maintain defensible space by clearing vegetation near fence line",
      "Select ignition-resistant or treated lumber where feasible",
      "Avoid storing flammable materials adjacent to structures"
    ]
  },
  "3. building_codes": {
    "fence_rules": "Masonry or wood fences 6 ft or less do not require a building permit; however, clear 2-ft access to water meters and no encroachment in utility easements. (Per Poway standard plan & PMC 13.11.130.A) :contentReference[oaicite:1]{index=1}",
    "wui_requirements": "Fences in high fire risk zones must comply with Wildland-Urban Interface Code—PMC 15.24.100. :contentReference[oaicite:2]{index=2}",
    "zoning": "Fence heights regulated under PMC 17.08; front yard height rules per Title 17.08.240. :contentReference[oaicite:3]{index=3}"
  },
  "4. up_engagements": [
  "Need a list of trusted landscapers for your backyard?",
  "Thinking about adding solar lighting or panels out back?",
  "Want ideas to pair your fence with landscaping or solar upgrades?"
]
}

Prompt Wizard

• Purpose: Help Associates create optimized text prompts for Magic Apron–powered under the hood by reasoning-ready LLM (eg GPT-5)
• Features:
  • Chrome Extension.
  • Uses Store Setting data for local relevance.
  • Step-by-step project workflow.
  • Generates prompts ready for Magic Apron.

Magic Apron Text to Route Map

• Captures Magic Apron text output and formats for printing.

Route Map Examples:

• Example 1: Fence Replacement
• Example 2: Deck New Build

(Optional) Incentive coupon for Booth visitors

---

🧩 Associate’s Step-by-Step

1. Pick from List
   • Scope: [Build New], [Replacement], or [Renovation]*.
   • Category: Appliances, Windows & Doors, Flooring, Plumbing, Garden, Patio, or Other.
2. Measure (refer to Pocket Guide)
   • Enter dimensions, quantities, and critical size constraints.
3. Additional Text Input
   • Identify current structures, materials, or installations to keep, remove, or upgrade.
   • Note any items that can be reused.
4. Copy Prompt
   • Copy the generated text into Magic Apron for results.
5. Review & Print
   • Go over the AI-generated solution with the customer.
   • Print as a Route Map and, if available, a Route Coupon.

✅ Action Items

-1. Store 8949 Commitment – Ready to trial once the booth is available, per David, the SM.

-2. Follow-Up Works – Refine scope, design UI/UX, and define eval metrics.

-3. Local Launch – Local Env, running NodeJS, API access (toekn cost?), a simple pilot

-4. Collect Insight – on effective prompting, store perf, customer feedback, and SM+Assoc adoption/in-road

👤 Simon Chen — User Onboarding (UO) Program Specialist

career focus: Customer Engagement SaaS

UO Strategy

Clients: Pfizer, Roche, J&J, Eisai-Biogen
current: Store Associate, Poway Store 8949

📞 (858) 733-1029
📧 presenter.simon@gmail.com
🔗 LinkedIn

🎯 Past UO Works

🔗 DFC Website – Patient Recruitment
🔗 Lunch Bag CME – Physician Engagement